Your data
Ask us about your data

You can ask for a copy of what we hold, ask us to correct something, or ask us to delete your account. You do not need an account to ask, and it costs nothing.

We cannot delete everything. Records of money that moved between you and somebody else stay, because the other person is in them and we are required to be able to account for them. Everything we keep, and why, is listed in what we send you.

We will email a link to confirm the address is yours. Nothing happens until you follow it, because anybody can type an address into a form and some of these cannot be undone.

We answer within 45 days, and usually much sooner.